Alan Brown – 2016 Parliamentary Question to the HM Treasury

The below Parliamentary question was asked by Alan Brown on 2016-01-07.

To ask Mr Chancellor of the Exchequer, whether he is taking steps to enable his Department’s child tax credit department to answer the enquiries of hon. Members electronically.

Mr David Gauke

The use of standard email is insecure and therefore in order to protect customers’ information, HM Revenue and Customs (HMRC) does not use it when dealing with sensitive personal and financial information. However, HMRC does answer MPs enquiries electronically in cases where the response does not include any sensitive customer data.