Justin Tomlinson – 2016 Parliamentary Question to the Department for Transport

The below Parliamentary question was asked by Justin Tomlinson on 2016-07-20.

To ask the Secretary of State for Transport, what progress has been made in implementing smart ticketing across the rail network; and if he will make a statement.

Paul Maynard

We want smart tickets to be available to passengers across the entire rail network providing them with more convenience and choice. By the end of the year the South East Flexible Ticketing programme will have introduced smart ticketing on five of the major London and south east rail operators. In the North of England, we have committed £150m to support Transport for the North (TfN) in its plans to introduce smart ticketing.

The Rail Delivery Group have brought the rail industry together to agree a long-term vision and it is critical that rail operators collaborate and share ideas to make this vision a reality. Through franchising competitions we are supporting the rail industry to develop and deliver modernised ticketing by setting challenging requirements for bidders, ensuring that customers benefit from a 21st century option. Many rail travellers are familiar with using the orange magnetic stripe ticket and I will ensure that this is not withdrawn until alternatives are in place that offer a user experience with which all travellers are comfortable, particularly vulnerable customer groups.