Stephen Kinnock – 2016 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by Stephen Kinnock on 2016-07-07.

To ask the Secretary of State for Work and Pensions, what assessment he has made of his Department’s capacity to manage the appeals and review process for personal independence payments.

Justin Tomlinson

Departmental analysts forecast projected volumes of Personal Independence Payment Mandatory Reconsiderations and appeals; these projections are used to determine staffing requirements. The assessment of the Department’s capacity to handle volumes is determined from current deployment, planned recruitment and attrition rates. The information is updated, reported and reviewed on a monthly basis.