Neil Coyle – 2016 Parliamentary Question to the Department for Work and Pensions
The below Parliamentary question was asked by Neil Coyle on 2016-05-20.
To ask the Secretary of State for Work and Pensions, with reference to the Answer of 3 May 2016 to Question 35165, on Personal Independence Payments, what proportion of overturns resulted from (a) oral and (b) documentary evidence submitted to the Tribunal.
Justin Tomlinson
The 75% can be broken down as follows:
Cogent oral evidence – 66%
Cogent documentary evidence supplied at the appeal – 9%
These figures are from internal DWP systems, where only one of possible multiple reasons can be recorded, and are derived from unpublished information and have not been quality assured to National Statistics or Official Statistics standard.
The Department encourages claimants to provide as much relevant evidence as necessary to support their claim. The “How your disability affects you” form and accompanying guidance sets out the range of information that can help the Department reach a decision. The guidance for Health Professionals also sets out sources of further evidence which could help inform their advice to the Department.
At the Mandatory Reconsideration stage, again claimants are encouraged to provide any further evidence about their disability. Following the first independent review of Personal Independence by Paul Gray, the Department is reviewing all communications (including those used by Assessment Providers) it has with claimants throughout the claim, assessment and reconsideration process to ensure that claimants clearly understand the importance of providing sufficient evidence to support their claim and application.
Further, once a claimant has submitted their claim, the Department has created a new Standard Work Instructions (SWI) for its decision making staff to gain further evidence, where appropriate. For Mandatory Reconsideration, the SWI puts a process in place to establish what the areas for dispute are, consider any gaps in the evidence, ensure any expected further medical evidence is received and referring that to the Assessment Provider. “
