Rachel Reeves – 2016 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by Rachel Reeves on 2016-05-23.

To ask the Secretary of State for Work and Pensions, what steps he is taking to improve take-up of the Pension Wise guidance service.

Justin Tomlinson

Since launch, there have been over 2.4 million visits to the Pension Wise website and over 61,000 appointments, with the latest data showing a record number of appointments in March. To drive awareness of the service, Pension Wise has run three national marketing campaigns across TV, radio, print and digital media, the latest of which finished in April 2016.

In addition, pension providers are required to signpost to Pension Wise when issuing retirement wake-up packs and Pension Wise guiders engage with local businesses and services to further raise awareness of the service.

The Government recognises that people should have the freedom to access information in a way that is suitable to them.