Clive Efford – 2016 Parliamentary Question to the Department for Culture, Media and Sport

The below Parliamentary question was asked by Clive Efford on 2016-04-29.

To ask the Secretary of State for Culture, Media and Sport, what enforcement action is being taken by (a) the police and (b) Trading Standards against secondary ticketing operators offering tickets for the UEFA European Football Championships for sale through their websites to customers based in the UK; and under what legislation such action is being taken.

David Evennett

The Police are responsible for enforcing the football ticketing provisions of the Criminal Justice and Public Order Act 1994 that apply to England and Wales. Trading Standards Services are responsible for enforcing the secondary ticketing provisions of the Consumer Rights Act 2015 and other relevant consumer protection legislation. Suspected or actual breaches of such legislation should first be reported via the Citizens Advice consumer helpline, following which Citizens Advice may refer cases to Trading Standards Services for appropriate action. The Government does not hold information centrally on the use of these enforcement powers or the number of penalties issued.