Helen Hayes – 2016 Parliamentary Question to the Home Office
The below Parliamentary question was asked by Helen Hayes on 2016-01-19.
To ask the Secretary of State for the Home Department, what proportion of applications for Enhanced Disclosure and Barring Service checks (a) nationally, (b) in London and (c) in Dulwich and West Norwood constituency met each of the service’s published service standards for waiting times in each year since 2010.
Karen Bradley
The following tables show (a) the proportion of applications for enhanced Disclosure and Barring Service (DBS) checks that met the Published Service Standards for waiting times nationally and (b) for applications received from people residing in London postcodes in each Financial Year from April 2010 to November 2015.
Table A
Period |
Total Apps Despatched |
21 Calendar Day Target |
21 Day Achievement |
56 Calendar Day Target |
56 Day Achievement |
Apr-10 to Mar-11 |
4,124,609 |
85% |
65.8% |
95% |
86.6% |
Apr-11 to Mar-12 |
3,813,114 |
85% |
88.4% |
95% |
96.7% |
Apr-12 to Mar-13 |
3,801,064 |
85% |
86.5% |
95% |
98.6% |
Apr-13 to Mar-14 |
3,715,222 |
85% |
84.3% |
95% |
97.3% |
Apr-14 to Mar-15 |
3,833,149 |
85% |
84.3% |
95% |
94.8% |
Apr-15 to Nov-15 |
2,704,993 |
85% |
85.5% |
95% |
94.6% |
Table B
Period |
Total Apps Despatched |
21 Calendar Day Target |
21 Day Achievement |
56 Calendar Day Target |
56 Day Achievement |
Apr-10 to Mar-11 |
395,164 |
85% |
28.5% |
95% |
55.0% |
Apr-11 to Mar-12 |
363,887 |
85% |
76.6% |
95% |
88.8% |
Apr-12 to Mar-13 |
358,900 |
85% |
78.7% |
95% |
97.9% |
Apr-13 to Mar-14 |
356,883 |
85% |
78.0% |
95% |
95.4% |
Apr-14 to Mar-15 |
371,608 |
85% |
79.5% |
95% |
87.6% |
Apr-15 to Nov-15 |
257,410 |
85% |
81.9% |
95% |
85.0% |
The DBS is working closely with the Metropolitan Police Service (MPS) to improve its performance. An MPS Gold Group is overseeing the recovery plan and exploring all opportunities to process cases quickly, including the recruitment of additional staff. It is not possible to provide the figure for applications from Dulwich and West Norwood as this information is not collected.