Greg Mulholland – 2016 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by Greg Mulholland on 2016-01-20.

To ask the Secretary of State for Work and Pensions, what guidelines are in place on the amount of time that should be taken to process reimbursement claims from UK citizens for health treatment in other European countries; and what data his Department holds on the average amount of time taken to process such claims.

Justin Tomlinson

The EU regulations do not provide set timescales for the processing of reimbursement claims. The DWP Overseas Healthcare Team work proactively with colleagues in the other EEA states to progress reimbursement claims on behalf of UK citizens. When all the appropriate information is received from the relevant EEA state, such claims are normally cleared for reimbursement within 10 days.