Patricia Gibson – 2015 Parliamentary Question to the HM Treasury

The below Parliamentary question was asked by Patricia Gibson on 2015-12-02.

To ask Mr Chancellor of the Exchequer, whether the Financial Conduct Authority plans to publish a consultation on nuisance calls.

Harriett Baldwin

The Financial Conduct Authority (FCA) has committed to undertake a review on unsolicited marketing by consumer credit firms. This will take place early next year. The FCA intends to consult on any proposals in summer 2016.

The FCA requires that when cold calling by phone, the identity of the person and the firm is made clear at the outset, as well as the purpose of the communication, so the consumer can decide whether to proceed.