Gavin Newlands – 2015 Parliamentary Question to the Home Office

The below Parliamentary question was asked by Gavin Newlands on 2015-10-09.

To ask the Secretary of State for the Home Department, how many staff are employed by her Department’s landlord helpline service.

James Brokenshire

This service is for general queries and is provided by a commercial partner. Re-sources are constantly reviewed and deployed according to demand. Currently 2 full time equivalent members of staff handle incoming calls with a further 20 members of the call handling team trained in this area if additional resource is required.