Kate Green – 2014 Parliamentary Question to the Department for Work and Pensions
The below Parliamentary question was asked by Kate Green on 2014-06-18.
To ask the Secretary of State for Work and Pensions, how many calls the Child Maintenance Options Service received in each month in the last year.
Steve Webb
The number of successful inbound calls received by the Child Maintenance Options Service in each month of the last year is available in the table below.
Month |
Number of calls received by the Child Maintenance Options Service |
May-13 |
7,845 |
Jun-13 |
8,915 |
Jul-13 |
10,360 1 |
Aug-13 |
11,990 |
Sep-13 |
13,835 |
Oct-13 |
14,835 |
Nov-13 |
21,375 2 |
Dec-13 |
22,760 |
Jan-14 |
26,515 |
Feb-14 |
25,875 |
Mar-14 |
26,865 |
Apr-14 |
24,565 |
Notes:
– Data Sourced from CMO Monthly MI Service Pack
– Data rounded to nearest 5
1 Child Maintenance Options started providing a ‘soft gateway’ to the 2012 statutory child maintenance scheme, offering parents applying to the 2012 Scheme the opportunity to explore the full range of options before making an application, including considering making their own arrangements.
2 Child Maintenance Options became the automatic ‘gateway’ to the statutory 2012 child maintenance scheme, ensuring all parents who wish to access the 2012 Scheme are making a fully informed decision and have considered making their own arrangements first.