Speeches

Kate Green – 2014 Parliamentary Question to the Department for Work and Pensions

The below Parliamentary question was asked by Kate Green on 2014-06-18.

To ask the Secretary of State for Work and Pensions, how many calls the Child Maintenance Options Service received in each month in the last year.

Steve Webb

The number of successful inbound calls received by the Child Maintenance Options Service in each month of the last year is available in the table below.

Month

Number of calls received by the Child Maintenance Options Service

May-13

7,845

Jun-13

8,915

Jul-13

10,360 1

Aug-13

11,990

Sep-13

13,835

Oct-13

14,835

Nov-13

21,375 2

Dec-13

22,760

Jan-14

26,515

Feb-14

25,875

Mar-14

26,865

Apr-14

24,565

Notes:

– Data Sourced from CMO Monthly MI Service Pack

– Data rounded to nearest 5

1 Child Maintenance Options started providing a ‘soft gateway’ to the 2012 statutory child maintenance scheme, offering parents applying to the 2012 Scheme the opportunity to explore the full range of options before making an application, including considering making their own arrangements.

2 Child Maintenance Options became the automatic ‘gateway’ to the statutory 2012 child maintenance scheme, ensuring all parents who wish to access the 2012 Scheme are making a fully informed decision and have considered making their own arrangements first.