John Mann – 2014 Parliamentary Question to the Home Office

The below Parliamentary question was asked by John Mann on 2014-06-04.

To ask the Secretary of State for the Home Department, what performance indicators for the renewal of existing passports have been met by each passport office administrative centre.

James Brokenshire

Straightforward passport applications from applicants in the UK have a published expected turnaround of three weeks. For the financial year 2013-14,
99.58 percent of customers received their passports within that period.

Achievement of turnaround times is a national objective and specific targets are not focused on individual offices. This approach allows HM Passport Office
to channel resources and distribute applications to meet capacity.